News/Views

The Marketing Kefluffles of 2024

Panasonic seems to have stepped in it, but every camera maker is suddenly checking their shoes.

With the Panasonic S9 launch two different issues came to light: (1) Panasonic had used stock images from other camera makes in their marketing for the S9; and (2) a well-known YouTuber implied that Panasonic was playing favorites with invites to a pre-release event.

I'm not really going to comment on #2 other than to say all of the pre-announcement things camera companies do is absolutely marketing oriented, and in particular, targeted at driving up sales upon announcement. Camera manufacturers have specific ideas of how they want their launch announcement to be amplified by others. It's a marketing department decision as to whom to invite to events or give early access to. Frankly, I too think the Japanese camera makers are making bad decisions there, but if you look at sales numbers, the first few months of sales for a product are the most important, and that's where they're focused: goosing the initial demand. So-called influencers are the cheapest way of amplifying a message, and the camera companies want that message to be 100% positive.

It's #1 that's the real problem. Moreover, it's been a real problem for decades, as Panasonic's mea culpa eventually revealed. Essentially, Panasonic tried to explain their way out of the problem by saying that their Web site was established over 20 years ago to promote video cameras, and that the original idea of using images not necessarily from the device being promoted was established then. This is shorthand for saying "our marketing department has always taken shortcuts." Almost everything Panasonic has said on the problem so far has just made it worse. 

Panasonic entered the still digital camera market with LUMIX branding in 2001, so what Panasonic is really saying is that they've been using this practice of using stock photos to illustrate what their cameras do for two+ decades. 

Sankei-Shimbun in Japan went to the trouble of asking each of the major camera makers whether or not they use the same practice. I could have predicted the answers, because the answer is mostly some form of yes. 

Specifically, Canon was quoted as saying that they used such images, but not in "photos that promote performance". Hmm. That's an interesting equivocation. Sony said that they used such images, but always identify the equipment used. I'm not 100% certain that that's completely true. I seem to recall past Sony marketing where that wasn't true; maybe things have changed. Nikon said that they never use such images to "introduce features and performance." In general, I believe Nikon has been true to that claim for quite some time: their current marketing materials process for almost every launch requires images from their ambassadors or launch partner photographers and often are very last minute in getting finalized because of that. (I don't know why Nikon "hides" their brochures for the cameras, but if you can find one, you'll see that the images are pretty much all delineated with photographer, camera, and lens information, and many of those images or sequences related to them also show up in the Web site materials.)

There is an interesting side to all this, though, and that's a pretty simple question that you should ask: at which point during/after a new camera launch do you feel confident in what it can and can't do? And why?

Free Safari in Botswana Webinar

Find out what happens when 36 (!) Z8 and Z9 cameras (and a couple of D500's) descend upon Botswana


Thom Hogan (byThom) and Mark Comon (of the Creative Photo Academy, shown above photographing something other than the lion next to him) will host a free webinar session on June 6th at 5pm PST that details their experience teaching together in Africa this past April. Thom spent over a month photographing in the Kalahari as well as the Okavango regions, and Mark joined him for the Okavango portion of the trip. We experienced it all: dogs, cats, migrations, and pretty much all of the Big Five and the Little Five (though we won't be sharing photos or locations of any endangered species). Thom even had an African Wild Cat show up at his tent (yes, it looks like a house cat, but it certainly doesn't behave like one).


Both safari instructors will show you images, talk about lessons learned/relearned, and discuss the basics of technique while photographing on safari. As usual, Thom and Mark will also answer pretty much any and all questions you might have about the Nikon gear they used or Botswana safaris in general.

bythom 2416


This event requires preregistration. You can join us by clicking here and filling out the required information. Video of the event is available to those registered usually within a day of the event, but be aware that the recorded video is at a lower video resolution than the event itself.

Don't miss out. This planetary alignment of Thom and Mark only occurs occasionally. 

For those wanting to keep informed about future byThom workshops, we now have a newsletter that is sent whenever there is new information regarding that.

Design by Default

You may have noticed that all new cameras are designed to the mean. Features pioneered or on previous and competitor's models simply get added to any new model. 

A good case in point is the now ubiquitous HDMI connection. Since it's less than a dollars' worth of parts to put in a camera, HDMI is put into all cameras. Serious question: when was the last time you used the HDMI port on your camera?

Gordon Laing (Cameralabs) made a comment in passing about the Panasonic S9 that's relevant here: "I wonder if the target market would have preferred a headphone jack instead an HDMI port, as I’m not sure how many are likely to connect external recorders or make TV slideshows with it." [he left off "use the camera as an input to a video switcher or as a Zoom input, but Panasonic apparently didn't build in any support for USB Webam] 

The narrative that Panasonic wants people to believe with the S9 is this: you take an image or video with the camera and push it over to the mobile app for sharing. No HDMI connector should be necessary if that's the model usage. Remember, these "creator cameras" are supposed to be attracting smartphone users with additional capability. The smartphone creator generally tries to do it without ungainly add ons and cables, though occasionally I run into some that have caged and enhanced their phone in ways that make it look like something out of a dysfunctional future. 

Curiously, Panasonic did pay attention to another aspect that's ubiquitous among cameras these days: the hot shoe. The Panasonic S9 may have a slot at the top of the camera that's "flash foot sized," but there are no sync pins; it's a cold shoe. Okay, but this is probably a wrong design decision, too ;~).

No, not because the S9 user is going to want to use flash (though they might). It's a wrong decision because the creator target customer Panasonic seeks wants a sleek, all-in-one solution. Having a flash shoe with electrical connections for audio was probably the right design decision. After all, if that creator is creating video, they're going to need sound. Plugging cables into the side of the camera making it user unfriendly and ungainly for that is not what that creator wants. They'd love a wireless system that looks integrated. Sony gets this, and provides several solutions for shoe-mounted audio, but I noticed that the DJI wireless mic is now offering a Sony-shoe compatible solution that removes the wire connections, too. 

An interesting exception to my contention that cameras are designed to the mean is the Nikon Zf. It was simply designed to a different drummer ;~). One of the questions I consistently get from people looking at the Zf is whether or not there are any User settings (U#) or banks. Well, no. Isn't that outside the "revert to old design" notion behind the Zf? The film SLRs the Zf is intended to mimic didn't have U# or banks. I actually support Nikon's decision in this respect: there's already too much "modernization" in the Zf design as it is. If Old School Simple is the design goal, then it should remain the design goal and not instead result in design creep to the mean. 

That said, the Zf has enough design contradictions in it to keep my keyboard busy should I deem it necessary. I've already described much of that at length, so I won't repeat it here.

Meanwhile, at the top end of the design spectrum seems to be the default notion that "more buttons are better." The Nikon Z9 has 29 buttons (including the thumb stick presses). The about-to-be-releasedannounced Canon R1 seems to have at least 27. (Let's not even start to count dials ;~). The problem here is that you only have ten fingers. That many buttons really have to be in very logical groupings and places, or else you're just asking the photographer to move their hand when they shouldn't be. Moreover, these are big bodies, so folk with smaller hands often find themselves stretching to button positions. 

Realistically, you're not even using all 10 of your fingers to reach the multiple dozen buttons. Right thumb, right index finger, maybe right middle finger, plus a hand move (from holding the camera/lens) with left index finger or thumb. Everything else tends to mean you've pulled the camera from your eye and/or handling it differently from when it's at your eye. No one is quite getting this right any more, but everyone seems to be catering to "need easier access to..." complaints by adding controls. I'd think we'd have seen more touch/glide/swipe multi-use controls at this point, but it seems that the only thing the camera designers really have any idea how to do is button or dial. Thus we're now getting button-itis.

I Get It; But Then Again, I Don't

At the end of this year (December 24, 2024) the European regulation dictating USB-C power delivery takes effect.

One stated goal of this new law is to reduce electronic waste. Apparently the EU thought that the majority of electronic waste came from folk buying new gear that also used new cables and chargers.

That's been exactly the case for me, though not in the way the EU intended. In switching over to USB-C PD throughout my gear I've generated an enormous amount of electronic waste. USB-A, USB-microB, and proprietary cables and chargers appear to have proliferated in my household and now will be banished. I have six bins chock full of different cable options. As I switch to just USB-C PD, much of those prior cables and chargers are going into the waste stream that the EU said needed to be lowered. Thus, in my case, despite as much recycling as I can manage, the situation is the opposite of what the EU intends: I'm currently generating more waste, not less. 

Of course that's a somewhat short term problem. Assuming I can get to an all USB-C PD state, I should have fewer odds and ends that I have to deal with, particularly cables. However, that also assumes that USB-C PD can provide all my needs for the foreseeable future. History says no to that. Moreover, we already have a new problem: what wattage your USB-C PD can provide. Don't try using 100w devices with 5w chargers and cables. It might not work at all, but it will be inefficient if it does work. We're already currently up to 240w devices, and I wonder just how much further that will go, let alone with things like Thunderbolt 5, 6, 7, and USB-C 6, 7, and 8 specs also trying to live on those same cables. 

In other words, you'll likely still need new cables in the future, and probably new chargers, as well. The only difference is going to be that they all use the same connector, which will make it more difficult for consumers to troubleshoot cables/capacities if they're not marked (currently, they are not; so are we next supposed to throw out our unmarked gear and replace it with marked gear?). 

The real issue behind all of Europe's recent technology and business regulation is mostly a power play to try to throttle the American, Chinese, and Japanese control over technology devices. At some point, the rest of the world is going to call Europe's bluff. To a degree, Apple already is (with their Europe-only support of choices in browser and app stores). And the potential for retaliation is clearly there (Spotify and other EU-based tech companies should expect market retaliation outside of Europe). 

Technology knows no geographic boundaries. New ideas and processes can and do happen anywhere. What technology does know is regulatory boundaries, which are used to protect local or regional business in ways that is often (always?) counterproductive to users. 

For instance, in Africa we see protectionism surrounding Internet via satellite. While Starlink has long said it wants to provide its service in South Africa—where CEO Elon Musk was born—he says the SA government has been delaying regulatory approval. Or has it? ICASA, the South African regulatory agency in charge says Starlink hasn't applied (despite Starlink having long ago apparently having taken deposits and intermediaries taking orders). One bone of contention is SA's 30% black ownership regulation for Internet providers. But another issue is probably the usual kickbacks and local business protections. Eutelsat and HughesNet satellite service is available in South Africa, after all. But only through local ISPs who've already worked the system.

As I've often written, things go in sine waves in tech. We're now well beyond the peak on the globalization side of the wave, and are now moving rapidly into the protectionist and regionalization side. Prepare for more disruption. 

Strange Things Written on the Internet XXX

"AI will kill the camera companies." — numerous posts

This is akin to saying "camera companies can't keep up with processing bandwidth demands." 

Simply put, most things that people call AI require a lot of data (memory) and processing (GPU or NPU). If you believe that the camera companies are not capable of increasing either resource internally in their products, you are essentially saying that they're incompetent. 

The truth is simpler: when camera demand fell and smartphone demand rose, the economic benefit of creating new chips for these products tilted to the smartphone makers. Apple, Samsung, and Qualcomm have far greater volumes of product that they can spread R&D costs over, which also allows them to iterate faster, and thus to incorporate NPUs and AI/ML resources faster. Apple has almost fallen over themselves with their Apple Silicon iteration: the software teams aren't keeping up with the hardware. Meanwhile, most customers don't need what an M4 can do, even an M1 suffices. Coupled with the fact that smartphone sales have peaked, the court isn't tilted as far in their favor as much as it used to be, but still, the playing field is not close to level.

That said, the camera makers need to be careful. After all, you don't need a lens if your goal is to artificially create a "photo." ;~). Some AI would be very useful, but probably not as much generative AI that many think is the future of imaging. Nikon, who's now the third largest ILC vendor in volume probably has enough sales to continue to iterate EXPEED often enough and with enough AI-capable resources in it to stay competitive. A company such as Ricoh/Pentax probably does not. 

The real question is exactly what AI/ML makes sense inside a camera? The iPhone and Pixel cameras seem to have about exhausted their original ideas in this respect. The dedicated camera companies have mostly targeted focus and are also topping out in what their original target there was. It's as if creative thinking by human engineers has stopped ;~). 

“Prices should be determined by supply and demand.” — numerous posts

This comment comes up a lot when new products are introduced and demand is higher than supply, so the product is difficult to get. The Fujifilm X100VI camera and the Nikon 180-600mm f/5.6-6.3 VR lens are examples of that at the moment. 

The surprising part of the quote is that the posters of such comments aren’t camera vendors, but rather camera purchasers. In essence, these posters have swallowed the MBA school teachings hook, line, and sinker, and believe that just pricing a product “correctly” in the first place is all that’s necessary to get supply in balance with demand.

I’m here to tell you that pretty much everything I learned in the MBA program fails in the real world. People don’t respond the way the capaitalist demand curves suggest.

First, let me talk about the Nikon 180-600mm f/5.6-6.3 VR price. At US$1700, it’s clearly a bargain. It’s also priced lower than some other near-equivalent lenses, such as the Sony 200-600mm, even though I’d say the Nikon performs a bit better.

There’s a concept of leaving money on the table. Nikon has been clearly doing that with the Z System for some time now. Across the board, most of the Z cameras and lenses are priced lower than competitor’s equivalents. Being last to the full-on mirrorless game, Nikon pretty much needed to do something to call attention to their products, and pricing was one way they did (and continue to do) that. 

From Nikon’s viewpoint on the 180-600mm, they’re not thinking “oh darned, we could have priced it higher.” They’re thinking “yes, we’re picking up users’ attention,” and in an area that the competition is a little weaker (full telephoto lens lineup). The 180-600’s pricing was strategic, and not a tactical blunder as the MBA-think would suggest. 

Moreover, some of the demand is actually caused by the lack of supply. The fact that Nikon is selling all 5000 lenses they make every month is in itself causing more people to take a closer look and try to understand why. And when they do understand, they join the wait list, increasing the demand. 

Despite every MBA program teaching that supply and demand (and pricing and demand) have these “perfect” balance points when you graph them out properly, and that you should always target exactly that point, it doesn't work that way. The MBA way is mostly nonsense. And the Japanese camera companies have figured that out in a number of ways. 

For instance, supply chain and new regulation issues are still causing parts shortages and delays. A number of products are being delayed and priced higher specifically because the Japanese know that doing so will mean they still maximize the dollars they take in given the parts they know they can get. And in examples such as the Nikon Z System, pricing is not placed at the so-called demand junction in a specific attempt to increase the perceived demand. 

The problem is, this game is really tough to play. People almost never do exactly what you would expect them to. They’re quick to jump on what looks like the most popular train, quick to jump off when they discover that train wasn't going where they wanted to go or wouldn't get there fast enough. In my career I’ve graphed pretty much everything my MBA schooling told me to, and not a single one of those graphs look like what was taught. The marketing side of the program taught me far more useful bits, which I (and everyone else) learned to use to manipulate all the demand and pricing curves. 

What actually is most important turns out to be human behavior, not math. So neither Fujifilm nor Nikon are pricing incorrectly as far as I’m concerned. Also, it’s kind of nice to have products in strong demand and people talking about them a lot. 

"...the [OM-1 Mark II's] 2x crop is a secret weapon with this camera!" —DigitalCameraWorld review.

Is it? This is becoming less and less true as the full frame and other crop-sensor makers adjust their offerings to user wants. What are those wants? Smaller and lighter are two key ones. 

Consider for a moment the Nikon 800mm f/6.3 PF VR S on a 45mp Z8 body, for example. A 1.5x crop in camera gives about the same 20mp result as the OM-1 Mark II, so we need to compare size and weight at 1200mm, which means the OMDS 150-600mm f/5-6.3 lens. The m4/3 solution saves you a bit over a pound and 5" in length. Is that really a secret weapon, or just a modest decrease?

One of my problems with m4/3, and the reason why I moved away from it, is that the advantages it once had is narrowing down to fewer and fewer lens and camera combinations, almost all pushing diffraction limits. On the flip side, full frame at more megapixels adds abilities you can't get with the smaller image sensor. Given the costs and availability—I happen to live next door to an OMDS dealer, but most don't—you also start finding more people who have to rely upon what the Internet says and Internet buying options to get into m4/3 here in the US, and then discovering it wasn't quite what they were expecting.

Don't get me wrong, the right combo of m4/3 camera and lens can still net some users a clear advantage in some situations. But a "secret weapon"? No, not so much. It's a known difference, but it's a limited one.

"I fear that the [plastic] mount may not endure as long as a metal plate." — Lens review at Philippereeve.net

Sorry, but "fear" is not a useful attribute in a review. Either you have evidence that a plastic mount doesn't last as long as a metal mount, or you don't. Either you have materials expertise that can speak to the difference (and have identified the polymers used correctly) or you don't. 

I will say this: I've had a lot of lenses with "plastic" mounts dating back into the film days, and none have shown any real evidence of mount wear. On the other hand, I've had "metal" mounts that do show clear brassing and wear. But frankly, unless you can also show that the mount integrity deteriorates with wear in a way that makes the lens no longer live up to its capabilities (due to misalignment), your primary fear would be that brassing or wear would devalue the lens when you sell it, because others have read reviews that say "I fear that the mount may not endure..." 

"Nikon dominates the 2024 Camera Grand Prix awards." — Nikonrumors, Photorumors site headlines

As a transitive verb, "dominates" means rule or control. As an intransitive verb, it means to exert mastery, control, or preeminence. So how'd Nikon actually do? ;~)

In terms of camera of the year, the Sony A9 Mark III got 307 points, the Nikon Z8 got 126 points. Both the Japanese Camera Journal Press Club, which organizes the awards, and the readership of the member publications voted the A9 Mark III as Camera of the Year. The editors (not readers) gave a technology prize to the Nikon Z8 Auto Capture function, though that seems odd, as the function was first released on the Z9 in a previous year. Apparently technologies can be multiply introduced ;~). In lens of the year, the Nikon 135mm f/1.8 Plena S got 169 points, while the runner-up Sony 300mm f/2.8GM OSS had 92. Again, both the editors and readers anointed the same product. 

One might say that Sony and Nikon dominated the awards this year, with the two of them splitting the four primary award categories over an arguably poorer performance from Canon and the others in terms of vote getting. For what it's worth, Sony won the Camera of the Year award in 2023 for the A7R Mark V, though the readers voted the Panasonic S5 II as the winner, while the OMDS 90mm f/3.5 Macro IS Pro won the lens award from the editors. In 2022 it was the Nikon Z9 winning both camera awards, and the Sony 50mm f/1.2GM winning the lens award. If you go back to 2021, the Sony A1 won the editor's camera award. Amazingly you have to go all the way back to 2015 to find Canon taking the editor's award for a camera (7D Mark II). 

I'm not a big fan of singling out a product for an award on voting, whether it be editors or readers. I showed a number of years ago how that can be (and is) gamed. But hey, you'll probably see the award logo on ads and marketing materials soon, so it surely means something to the companies getting the awards.

Subscriptions, Lotteries, What's Next?

Yes, photography is becoming a cess pool of tactics designed to make your hobby/profession less enjoyable.

First up, we had the notion of "not owning something" pop up its nasty head with Adobe's strong move to subscriptions for Creative Cloud. At the extreme definition consider your monthly tithe to Adobe a toll for each time you use Lightroom, Photoshop, or the other CC products. Use Lightroom Classic four times a month? That'll be US$2.50 a use, please. 

Adobe's success has prompted others to go the same route, but their bridge tollroad software probably costs more per use if you were to cost it out that way. At the most recent photography trade show I went to, I counted the number of software subscriptions being hawked: over a dozen. 

That number continues to go up. For instance, Photo Mechanic just started asking for 50% more a month than Adobe. This for a limited function product that needs a complete overhaul in UI, and whose updating has mostly been (throughout its history) solely bug fixes, security fixes, and new camera model handling. Worse still, you can get a perpetual license, but that's equivalent to paying for two years worth of subscription but getting only one year worth of updates and support. I've started designing a "better" ingest program, which I hope to get a developer to create (preferably without subscription ;~).

The net impact of software moving to subscription is that Adobe will win. Partly because the photography plan from them is still just US$10 a month, an affordable price for a hobbyist or professional photographer, partly because Adobe has proven that they'll aggressively update their products with new features and performance that slowly stifles competitive products (particularly plug-ins).

Adobe is the Netflix of software: they've established the bigger, best, and most iterative competitor in Subscriptions, and all the other players now have to do something to catch up or be rendered irrelevant. I don't see the others doing that successfully at the moment. Over time, you're going to subscribe to fewer and fewer software packages because that's the only way you can control the costs of your hobby/profession. I, for instance, am carefully looking over my software expenses this year, and starting to prune out products I use infrequently or which produce little added value. I'm pretty sure you will be, too, if you aren't already.

Next up we have Lotteries. 

The hardware companies seem to think this is the solution to them making too few product to meet demand, or to make a few extra dollars off a simple engraving. The amusing irony is that by going to a lottery system—both Fujifilm and Ricoh are current practitioners for some products—this means that the hardware-producing company takes in less money than it could ;~). Moreover, they think that they're establishing a fair system where everyone has the same chance of winning, but in practice that has not turned out to be the case. 

If you're going to make an extreme limited edition product—example: the Fujifilm X100VI Limited Edition—then the proper way to do it would be to auction that small quantity of product off. If you don't want to be accused of profiteering, donate the excess profit to a photographic charity. The arbitraging scalpers that tried to scoop up all those X100VIs probably wouldn't have bothered, because if they auction off at US$3000, how do you make money off that? It's the idea that they can pick up the limited edition for US$2000 and sell it on eBay for US$3000+ that's driving all the scalpers to try to scoop up the camera before the rest of us. Take that incentive away and they go away. 

But we've had quasi lotteries for some time. Nikon NPS Priority Purchase is probably the most publicly known version, but there are others that are hidden from view. If you don't belong to the right "club" you'll be at the tail end of a line for seats that are currently all filled. 

It's funny. One of things we studied at length in my MBA program at the Kelley School (IU) was supply and demand. Oh the formulas, the charts, the "capitalism solves all problems" thinking. As it turns out, most of what is taught in MBA programs doesn't work in the real world very well, if at all. Lotteries always cater to irrational behavior by humans. So the formulas and spreadsheets you carefully calculate simply don't work. Lotteries certainly don't maximize value at the hardware producing company, which you'd think those companies would want to do. But the bottom line is that no camera company is taking risks any more; they don't produce to demand, at all. Well, okay, Canon has overproduced to demand, and going to pay for that in lower gross profit margin, but Canon's also about the only camera maker still on the "obtain maximum market share" plan.

But we're not done yet with things that make photography less enjoyable.

How about Feature Add-ons? 

Sony tried this with PlayMemories apps (and more). That lasted 12 years as Sony tried to figure out how to charge for features. Now those features are gone ;~). To be replaced by things like "Buy a Grid." So it appears that Sony still wants to sell you feature add-ons, they just aren't going to do so under a sub-brand name. Are firmware updates far behind?

Finally, we have Three Product Monte, the shell game being dealt by a lot of software companies. Features previously in one product that are iterated are removed and put in another product so as to trigger a different upgrade charge. Skylum used to be the primary user of this tactic, but now I see it across at least three other companies. The baseline here is "don't let the customer get all your capabilities in one product." By forcing you to buy multiple products, revenue increases. Or so the companies think; many professionals balk at such tactics because it keeps changing their workflow, and workflow time is money. 

A relative to Three Product Monte is discontinuing a product completely, and putting its ability in a different, new product, for which you have to pay full price for. Again, pros will balk at this because the workflow change, but apparently enough hobbyists buy into this strategy that it works for sucking a few more dollars from them.

All the above things are all indicators of a market that's not really growing. Certainly a market that's not growing enough to support all the players in it. Which means we'll see consolidation and more nicheafication in the not too distant future. For example, since the Z9 and a couple of particular lenses appeared, I can't think of anything else I would want to buy. And Adobe software, once mastered, is probably all I really need. Getting my attention and dollars to buy something new is going to take one of the above moves (or a new move), and even then I'll be somewhat reluctant. 

Someone is going to put the above all together, though, and I can't wait for the complaints about that. Consider a camera that comes with a Feature/Update subscription that is only attainable via lottery. Better still, it plays Three Product Monte with the base feature/performance set, meaning that there will be something in the offering that makes you want to upgrade, but then you'll be caught in the Subscription game, probably to get back features you gave up when you upgraded! 

Don't laugh, the auto makers have been trying to figure this game out, and I'm pretty sure they'll figure it out (I could help them with that, as I've identified two ways they could get there, but I'm not about to foist those ideas on society for free; I don't want "getting Thomed" to be a slang phrase in the future across industries). If they do, other manufacturing based industries will follow, including cameras.

I'll also point out one tactic that currently isn't really used in the photo market other than some Web sites: embedded advertising. What would your reaction be if your camera started putting up messages like "works best with Nextorage cards"? Don't laugh, it's coming, though maybe not soon. Currently we have the anti-embedding opposite happening, though: Canon full frame RF cameras don't support third party RF autofocus lenses. Canon seems to think that "system" means "only things with the Canon name on them." 

Finally, another thing that's happening now: email update overload. 

In direct marketing, a concept called conversion rate is important. What happens is this: on your first few direct email promotions, you have a strong conversion rate (e.g. send out 1000 emails and get 100 orders). So you send out more emails. But the conversion rate drops, so you send out more. 

What a lot of companies are now doing is exhausting their cow. As in cash cow being milked too much. I'm pretty sure you can name the top three photo software companies that have fallen to this practice. Since the conversion rates drop over persistent mailings, this induces the "minor update for a low price" syndrome in response. Which provokes more emails, which reduces conversion, which...well, it's a vicious cycle once you get into it. Add in offering rumor sites a piece of the action for promoting your latest and greatest, and the din of the marketing noise just gets overwhelming for very little benefit.

You really want a customer for life if you're running a business. Most of the things noted above are abusing that customer, which makes them less likely to stick around until your company dies off. 

Yes, I'm Back From My Internet Fasting

bythom INT BOTS Okavango April24 Z91 96598


I'll have much more to say soon about my month in Africa, including a Zoom seminar with Mark Comon of Creative Photo Academy. So stay tuned.

But in case you hadn't noticed, I took a bit more than a month off from the Internet. Mostly because I was teaching two 10-day photography workshops in Botswana during that period, but also because I prefer to step away from the Web fire hose once in awhile so as to dry out a bit. 

At those two workshops there were a total of 34 (!) Nikon Z8 or Z9 bodies being bounced around on some of the toughest "roads" on the planet. I personally put in 2500km (1500 miles) bouncing around on sand, plus quite a bit of additional distance on boats and small planes. I was close enough to pet wild lions, had an African Wild Cat decide to come be my tent mate, and managed to see pretty much all of Botswana's zebras on migration simultaneously (many thousands). Heck, very much unlike me, things were so good photographically I took over a terabyte of images during my time off, including with two new products I was testing. 

No, I'm not rested ;~). I'll need a few days of extra sleep for that.

But I am rested from writing and the Internet, so my brain is clear and my fingers poised. So expect me to start adding my contribution to the fire hose soon.

If you're interested in coming on an African safari with other Z8s and Z9s, there's a space available at this year's September workshop, a couple of spaces still available for the July 2025 workshop, plus I'll have the two 2026 workshops posted soon (sign up here for the workshop mailing list).

Product Envy

You're used to bragging about how good your camera is compared to another. You're used to fan boys fueling debate about which product is better (it's always theirs). You're used to on-line discussions about which camera you should buy and why. 

All these things have at their core "product envy." 

But there's a form of product envy that doesn't get talked about: that of the camera companies themselves. 

At the risk of exaggerating a bit:

  • Canon — Has no products other camera companies envy.
  • Fujifilm — The X100VI invokes intense envy from other camera makers.
  • Nikon — The Z8, Z9, and Zf all invoke clear envy right now from other camera makers.
  • OMDS — Has no products other camera companies envy, though there may be a few features that are envied.
  • Panasonic — Has no products other camera companies envy.
  • Sony — Has a series of "more hybrid" small cameras that other companies have some envy for (e.g. the A7C models).

One of the common discussions happening right now in Tokyo among the camera businesses has to do with the recent publication of both store and overall market results in Japan. While low cost (and often on deep sale) crop sensor cameras dominated the broader BCN retail channels in terms of volume, at the five "major" camera stores in Japan, Nikon's Z8 and Zf kept turning up at the top of the 2023 lists. They're currently number one and two at Yodabashi in March, three four and five (kit) at Fujiya, plus the Zf shows up as two or three at two others. 

Canon's asking themselves how a modest retro dial camera just powered past their R6 Mark II. Sony's trying to figure out why the A1 isn't holding its own. 

If you think that the camera companies don't respond each others' successful products, then you need to think again. In particular, Canon at the moment seems lost and peering fondly at their competitors' offerings. Canon is still executing mostly the same strategy as before forever but with a new mount and less third party support. When I talk to managers at retail stores in the US, they all say the same thing to me: Canon thinks they created the right products but the market doesn't think so. 

Meanwhile, Sony found that their A7/A7R mainstream duo has been stalling, while the A1 and A9 are not picking off as many pro Canon and Nikon photographers as they expected. Sony also got a little too on board with the "creator" thing, though they have been somewhat successful at attracting some competitor envy with the vlogging-type cameras (A7C, ZV-1/10). I wonder just how much market there is longterm for that "more hybrid" body style, though.

Nikon's grabbing RED out of nowhere for next to nothing is producing even more product envy at Canon/Panasonic/Sony, as well as a little bit of panic. A Nikon that emphasizes high end across both still and video yet undercuts the others in price while pushing the envelope on performance is very, very scary. To explain why, I have to use the smartphone market as an example: Apple is not the largest volume producer with iPhone worldwide, yet Apple scoops up far more of the profits in the smartphone arena than the others combined. High end done right is the Golden Egg in tech, and Nikon suddenly seems to be figuring that out (again). 

The reason why I mention this is that what I'm hearing out of Tokyo during the year-end business press conferences (and off-record whispers) is that at least three of the companies are looking at a few of the others with deep product envy, to the point that we're going to soon start seeing "hey let me play in that arena, too" type products. 

Expect more pro compacts, more hybrid crossovers, and more everything-including-the-kitchen-sink high end products in the next year to eighteen months. 

I'll help Tokyo out here:

  • Canon — needs to move away from market share to product dominance. Kiss/Rebel/low EOS is too vulnerable to, well, everything. Canon's starting to feel like the late 20th century General Motors of cameras. And in lenses, too, for that matter. The product line up seems "reasonable" at first glance, but it's geared towards a world where 10m+ cameras are sold a year, and that world no longer exists. 
  • Fujifilm — doesn't need a medium format compact camera, but they'll make it anyway ;~). My problems—and they should be yours, too, if they're your maker of choice—is a lot of inconsistency in UI/UX, an underperformance in autofocus, and a dated 20th century outlook on lens needs. 
  • Nikon — needs to figure out how far downwards they'll take their top-end tech, and get there faster. APS-C (DX) is technically dicey for them, even with the limited success of the Zfc. Plus RED now needs the Z-mount stat, not "sometime in the future." Nikon's got a lot on their plate that needs clearing.
  • OMDS — I'm finding them irrelevant these days. Full frame cameras with telephoto lenses have gotten smaller and lighter and are stealing wind from the one boat OMDS has in the water. An m4/3 XA was needed a decade ago, and still appears to be off the drawing board. The Pen F design has been abandoned in an era where it would probably be welcomed. And using large full frame lenses from a third party maker to fill a gap isn't going to cut it, is it?
  • Panasonic — doesn't need a full frame compact camera, but they'll make it anyway ;~). The problem at Panasonic is simple: they never standardized on anything, as did Sony with their laser E-mount focus. I see a lot of different engineering silos at Panasonic, all of which have some competence, but they often compete with themselves in ways that aren't productive. The sum of the parts in R&D at Panasonic are less than the sum of the parts in R&D at Panasonic. Someone needs to fix that.
  • Sony — I've been trying to figure out how many ILC models Sony is actually currently making. I come up with at least 16 models, and many more if I have to count things like the A7 Mark II that's still being sold. In a 6m unit/year camera world, that seems to me like asking for inefficiency, probably because you're too focused on market share (see Canon). Sony is the driver who darts from lane to lane thinking they're making progress, only to end up next to you at the next stop light. 

Product envy isn't going to get any camera maker very far, very fast. Worse still, I can still think of dozens of ways in which cameras could be improved that aren't being done right now. If I were running a camera company, I'd be singing the following:

When a problem comes along, you must whip it
When the cream sets out too long, you must whip it
When something's going wrong, you must whip it

Now whip it into shape
shape it up
get straight
go forward
move ahead
try to detect it
it's not too late
to whip it, whip it good


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